Guarantee arranged: STO Garant
In order to comply with the legally required warranty, joyathomestyling uses STO Garant for its travel products, a warranty scheme recognized by the Netherlands Authority for Consumers and Markets (ACM). You can check this via the STO Garant participants page (www.sto-garant.nl/participants). All information about STO Garant can be found at www.sto-garant.nl. With each (travel) offer from joyathomestyling on this website you can read whether the STO Garant guarantee applies. In the warranty scheme you can read what the warranty entails and which conditions apply. You can find this warranty scheme on the STO Garant website (www.sto-garant.nl/downloads)
Operation
If the STO Garant guarantee applies to your booking, you will not pay the travel sum to joyathomestyling, but to the escrow account of Stichting Derdengelden Certo Escrow, a payment service provider registered with De Nederlandsche Bank (DNB) and the Netherlands Authority for the Financial Markets (AFM). This third-party fund guarantees your travel price until after your booking has ended. The travel sum will be released to joyathomestyling the day after completion of the trip. If joyathomestyling becomes financially insolvent before the end of your booking, STO Garant will execute the guarantee. In the guarantee scheme you can read how you can claim if such case would arise.